Refund Policy

Refund Policy

Welcome to Up Grow It, a directory dedicated to vertical garden planters, detailed plant recommendations, and related resources. This Refund Policy outlines the terms under which refunds are provided for subscriptions purchased for featured listings on our website.

1. Refund Eligibility

If you subscribe to a featured listing on Up Grow It, you are entitled to a 14-day no questions asked refund period. If you are not satisfied with the subscription service for any reason, you may request a refund within 14 days of your initial purchase date.

2. Refund Process

  1. Contact our customer support within 14 days of your subscription purchase.

  2. Provide your subscription details and purchase confirmation.

  3. Once your refund request is received and verified, we will process the refund promptly.

No additional justification or explanation is required during this process.

3. Refund Method and Timing

Refunds will be issued using the original payment method applied at the time of purchase. Depending on your payment provider, the time taken for the refund to appear in your account may vary.

4. Non-Refundable Services

This refund policy applies solely to featured listing subscriptions sold through Up Grow It. Any other products, services, or advertising purchases not related to subscriptions for featured listings are excluded from this policy unless explicitly stated.

5. Cancellation After Refund Period

Subscribers may cancel their subscription at any time; however, cancellations made after the 14-day refund window will not qualify for a refund. Access to the features provided by the subscription will typically remain available until the end of the paid subscription period.

6. Amendments to the Refund Policy

Up Grow It reserves the right to modify this Refund Policy at any time. Changes will be effective once posted on this page. Please review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Refund Policy or wish to request a refund, please contact us:

Up Grow It
Please use the contact form to contact us.

Refund Policy | Up Grow It